What are the responsibilities and job description for the Membership Assistant - Cox Fitness Center - Republic position at CoxHealth?
Summary
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About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
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Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
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Job Summary
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Accountable for assisting in front desk operations to include but not limited to, membership sales, product and service sales, scheduling (programs/services), financial reconciliation and implementing front desk processes. Responsible for member tracking, member feedback, clerical duties, encouraging member engagement and facility access enforcement. This position is expected to respond and follow-up with member inquiries in a timely and professional manner. Responsible for other duties as assigned by supervisor.
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Job Requirements
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Education
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Required: High School Diploma or Equivalent
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Experience
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Preferred: Previous Customer Service Experience
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Skills
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Excellent communication skills (verbal and written).
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Friendly disposition, good people skills
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Ability to multi-task in a high volume area
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Tolerance for working with large, multi-site environment
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Licensure/Certification/Registration
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Required: BLS must be obtained within 90 days of hire
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