What are the responsibilities and job description for the Referral Coordinator - Plastic Surgery position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times
Named one of America’s Greatest Workplaces by Newsweek in 2024.
Recognized as a Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
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The role of the Referral Coordinator is centrally managing the referral process for internal and external referrals to specialty and sub-specialty providers. The goal of the Referral Coordinator is to work with all Cox Medical Group clinics to centrally complete and track to ensure patients receive timely appointments and attend the appointment with the specialty provider. The Referral Specialist will also support centralized functions for referral management to internal and external partners.
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Education
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Required: High school diploma or Equivalent
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Experience
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Required: 1 year customer service experience
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Preferred: Previous experience in an ambulatory clinic setting
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Skills
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Strong customer service skills when working with various staff members
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Have professional verbal and written communication skills
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Ability to work independently and be self-directed to complete referrals in a timely manner
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Possess excellent time management skills
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Proficient using computers, including all Microsoft programs
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Promote the mission and values of CoxHealth
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Licensure/Certification/Registration
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N/A
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