What are the responsibilities and job description for the System Schedule Supervisor - Capacity Management & Access - Internal Only position at CoxHealth?
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
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Job Summary
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The System Schedule Supervisor must have working knowledge of system processes and expectations regarding provider staffing functions for all CoxHealth campuses. Addresses all provider scheduling software needs for the system. Oversees a team of direct reports who are System Schedule Coordinators. Excellent communication skills, time management and problem solving skills required. Serves as subject matter expert of scheduling software. Schedule flexibility and on call may be required.
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Job Requirements
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Education
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Required: Bachelor’s degree or equivalent experience
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Experience
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Required: Demonstrated experience with scheduling and scheduling software
Preferred: Demonstrated experience with healthcare specific centralized processes
Preferred: Experience with provider scheduling
Preferred: Project Management experience
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Skills
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Excellent interpersonal communication and multitasking skills. The ability to efficiently manage a team and oversee the operations of provider scheduling throughout the system as well as other assigned tasks.
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Excellent computer skills required, including the ability to quickly learn new software applications. Knowledge of spreadsheets required.
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Ability to operate across multiple service lines and at all organizational levels required.
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Excellent interpersonal, negotiating, verbal, nonverbal, and written communication skills required.
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Flexibility and self-direction necessary to work within a matrix management model required.
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Strong organizational skills and ability to work with multiple priorities required.
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Excellent customer services skills required.
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Licensure/Certification/Registration
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N/A
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