What are the responsibilities and job description for the Front Office Assistant position at Coyne Oral Surgery?
Description:
Coyne Oral Surgery is seeking a detail oriented and patient focused Front Desk Assistant to join our team in Franklin, TN.
This role is essential in creating a welcoming environment for our patients while managing key administrative tasks, including insurance, billing, and financial coordination. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced setting.
Duties and Responsibilities
- Greet patients as they arrive for their appointment.
- Answer phone calls promptly.
- Perform office administration tasks.
- Schedule procedures for clinical visits.
- Verify insurance coverage for new and existing patients and referrals.
- Enter patient’s insurance information in practice management software.
- Accurately calculate surgery deposits and copays based on individual insurance.
- Process insurance payments.
- Respond to patient's questions concerning billing and payments.
- Calculate patient financial responsibilities based on insurance coverage.
- Flexible to work and be trained in all aspects of the office.
- Enjoy interacting with patients and working in a team environment.
- 1 years of Dental and/or Oral Surgery insurance and billing experinece preferred.
- Willingness to learn and be trained on all aspects of the office.
- Ability to be at work on time and ready to work each day.
- Excellent verbal and written communication skills.
- Experience using computers and practice management systems.
- The ability to stay organized and detail oriented while working in a fast-paced environment.
- High school diploma or equivalent.
Benefits Offered
- Medical, Dental, and Vision Insurance
- Life Insurance
- Long and Short-Term Disability
- Paid Time Off
- 401(k) with Company Match
If you thrive in a patient-centered environment and have experience with insurance and billing, we encourage you to apply to join our team!
