Assistant General Manager

Coyne's prides itself on high-quality fresh food, top-of-the-line booze, and a place where you can be a team! To succeed together, we value employee ideas, opinions, and input. One primary benefit of an employee-owned company is that we all have a vested interest in the success of Coyne's. Are you a team player, highly motivated, and passionate about your work? Then choose to work for Coyne's!

Top perks:

• Offer of medical, dental, and vision insurance on day 1!!
• Enjoy a complimentary meal while working and end your shift with a one-free cocktail or beer and a $1 beer or half off any cocktail!
• Paid time off for vacation, sick, and bereavement!
• Phone reimbursement after 90 days!
• Monthly Coyne’s gift card for $100!
• Coyne’s is 100% employee-owned which means you can get shares annually!
• We are closed on Christmas, Thanksgiving, and the Fourth of July. Plus, it’s a paid holiday!
• Coyne’s pays for you to get ServSafe Manager Food Handlers certified!

The Assistant General Manager is responsible for assisting with the entire business performance of the establishment, paying specific attention to the FOH staff. An Assistant GM uses past performance, market conditions, and strategic planning to forecast supply and demand. Requires significant experience in various facets of the restaurant industry or related field; and/or a degree in a related field.

General Responsibilities

• Helps manage food, liquor, and labor costs.
• Discipline staff appropriately according to policy and procedures.
• Create and maintain the FOH staff schedule.
• Prepare comp and tip reports and monitor voids daily.
• Recruit and hire new staff as needed.
• Maintain high standards of quality control and health and safety.
• Attend regular weekly management meetings and monthly staff meetings.
• Oversee reservations for the restaurant and private dining room.
• Adhere to grooming and appearance standards consistently.

Team Management General Responsibilities

• The team assumes responsibility for the restaurant's day-to-day operations to ensure efficiency and profitability.
• Provide guidance and implement approved changes to ensure quality Coyne’s standards are met for service, food, and beverages.
• Work with the restaurant group to make food and beverage menu changes and ensure that all communication between the front and back of the house is accurate.
• Help to develop cost-saving strategies to increase profit and manage labor costs.
• Provide training to ensure performance objectives are met.
• Provide leadership and team building for staff.
• Maintain a positive, friendly, upbeat atmosphere.
• Investigate and resolve food quality issues and service complaints.
• Work with HR for all disciplinary actions and hiring needs.

Job Qualifications

Education:

• High school diploma or equivalent.
• Some college education is preferred.

Experience:

• Previous management experience is a plus.
• 3 years of serving experience is required.
• Excellent oral communication skills are required.
• Positive interpersonal skills are required.
• Must speak English fluently and be able to write in basic English.
• Must have basic knowledge of computers and Office suite.

ADA Information

Physical Requirements:

• Ability to speak and hear.
• Close and distance vision.
• Frequent walking with some standing at times.
• Will walk for long periods of time, possibly extended distances.
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.