What are the responsibilities and job description for the Club Service Team Member position at Coyote Creek Golf Club?
Job Description: At Coyote Creek Golf Club, we are seeking a dedicated and hardworking Server to join our team. The ideal candidate will possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service.
Main Duties:
- Deliver exceptional customer service, responding to guests' needs and exceeding their expectations.
- Take orders accurately and efficiently, using effective communication skills to clarify any questions or concerns.
- Manage cash and credit transactions, operating a point-of-sale system with precision and speed.
- Prepare food and beverages according to menu specifications, using basic cooking techniques and ingredients.
- Maintain a high level of knowledge about menu items, ingredients, and preparation methods to make informed recommendations and answer questions.
- Work collaboratively with the kitchen staff to coordinate food deliveries and maintain a smooth service flow.
- Anticipate and respond to guests' needs, making adjustments as necessary to provide an exceptional experience.
- Participate in pre-shift meetings to review menus, discuss service challenges, and share best practices.
