What are the responsibilities and job description for the Housekeeper position at Coyote Valley Casino?
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Maintain the cleanliness of the in-house facilities.
- Must consistently demonstrate a high level of customer service to customers and employees, and represent the casino in a friendly and professional manner.
- Empty all trash throughout the facility. Empty and provide clean ashtrays in the Casino on a regular basis.
- Clean, wash and disinfect all floors, sinks and commodes of bathrooms and conduct routine inspection of bathrooms to ensure consistent cleanliness.
- Clean, vacuum and dust all business offices.
- Maintain the cleanliness of the Bingo Hall after each Bingo Session. Vacuum casino and bingo carpet on a regular basis.
- Wash windows, walls and fixtures.
- Wipe and clean all gaming devices on a regular basis.
- Discard soiled cups, etc., throughout casino on a regular basis.
- Responsible for attending to the cleaning and stocking needs of assigned areas of the Casino.
- Must abide by the dress code maintaining the professional appearance of the Casino at all times.
- Must be able to work well with Co-workers/Supervisors/Managers.
- Must be asked to perform various duties as assigned by the Supervisor or Manager.
- Must maintain a good attendance record.
- The work environment is not smoke free.
Other:
- Must be able to be approved for and maintain a valid gaming license.
- Preference in filling vacancies is given to qualified member of the Coyote Valley of Pomo Indian Tribe or qualified Native American candidates in accordance with the Indian Preference Act (Title 2, U. S Code). Coyote Valley of Pomo Indian Tribe and the Coyote Valley Casino is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
- Must be sensitive to the needs of the Indian community, their culture and traditions.
QUALIFICATIONS/REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Neat and clean personal appearance.
- Must be familiar with proper use of all cleaning equipment and chemicals.
- Must be of good integrity, honest and trustworthy.
- Must be able to work all shifts, weekends and holidays.
Education/Experience:
- High School Diploma or GED equivalent.
- Previous housekeeping experiences a plus.
Language Skills:
- Ability to communicate effectively both written and orally.
Reasoning Ability:
- Must have the ability to deal effectively and interact well with the customers and employees.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Demands:
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of the job.
The Employee is also regularly required to stand; walk; sit; and use hands to finger, handle or feel objects, tools or controls. The Employee is also required to climb or balance; stoop, kneel, crouch or crawl. The Employee must stand and move through all areas of the casino. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an intense environment where a high degree of concentration is necessary to perform the required job duties.
- Neat and clean personal appearance.
- Must be familiar with proper use of all cleaning equipment and chemicals.
- Must be of good integrity, honest and trustworthy.
- Must be able to work all shifts, weekends and holidays.
The Housekeeper will be responsible for the cleanliness of all public areas and both front and back of house areas according to Casino standards. Housekeepers will perform their duties as directed and scheduled by their Manager or Supervisor. All functions will be performed within the guidelines of the Coyote Valley Casino policies and procedures, Internal Control Standards and objectives, and in accordance with the Mission, Vision and Value Statement of the Coyote Valley Casino.