Demo

Leave Specialist

Cozen O'Connor
Chicago, IL Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/26/2025

Job Description

The Leave Specialist is responsible for administering the leave policies and procedures, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and state and local leave laws. The Leave Specialist will also provide support to employees and managers / clients regarding leave-related issues, directly, as well as support Onboarding operations as needed.

Responsibilities

Administer leave policies and procedures, including the FMLA, the ADA, and state and local leave laws

  • Process leave / accommodation requests and documentation
  • Gather and analyze information to determine employee eligibility for leave
  • Approve or deny leave requests, using sound, inclusive reasoning and judgment.
  • Communicate with employees and managers / clients regarding leave-related issues.
  • Provide training to employees and managers / hr on leave policies and procedures.
  • Maintain leave records and reports
  • Stay up-to-date on changes to leave laws and regulations
  • Demonstrate first call resolution for incoming calls / Voicemail returns timely
  • Creation of client specific leave policies and workflows in leave management platform
  • Written communication and form creation for clients based on company specific policies and requirements
  • Must be able to demonstrate strong team collaboration

Qualifications

  • Bachelor's degree in human resources, business administration, or a related field
  • 3 years of experience in leave administration
  • Strong knowledge of the FMLA, the ADA, PWFA, state and local leave laws
  • Sound decision making capabilities and critical thinking skills.
  • Excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Ability to handle sensitive information with discretion
  • Proven problem-solving skills
  • Strong verbal and written communication skills are a must
  • Preferred but not required :

  • Strong social and training skills experience
  • Experience working directly with clients
  • Client onboarding operations and Vendor interactions experience, a plus
  • Proficient in AbsenceSoft
  • TPA background in leave administration services over multiple clients
  • About Us

    Known for its commitment to action and tangible results, Cozen O'Connor has rapidly grown to become one of North America's fastest-growing law firms. Offering full-service expertise in litigation, business law, and government relations, the firm serves a diverse clientele, including global Fortune 500 companies, growing middle-market firms, startups, and high-profile individuals. Founded in 1970, Cozen O'Connor has over 825 attorneys practicing internationally in 31 cities across North America and Europe. The firm is consistently ranked among the top 100 law firms in America and has received recognition from prestigious legal and business organizations such as Chambers & Partners, The American Lawyer, The Legal 500, and Best Lawyers. Cozen O'Connor is dedicated to excellence and strives to achieve the right results for its clients, no matter how complex or critical the legal challenges may be.

    Cozen O'Connor is committed to employing a diverse complement of attorneys and staff, and to fostering greater inclusion in the legal profession. We understand the organizational effectiveness that comes from welcoming and valuing differences within the firm, and we know that assembling a team with a rich diversity of perspectives and experience is necessary to provide the highest quality legal service. We encourage candidates to apply and join us in this effort.

    Cozen O'Connor actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized.

    Cozen O'Connor is an Equal Opportunity Employer, including disabled and veterans.

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