What are the responsibilities and job description for the Client intake specialist position at Cozza Law Group PLLC?
Client Intake Specialist / Receptionist – Be the First Impression of a Fast-Growing Law Firm
At Cozza Law Group, we do things differently. We’re not just another law firm—we’re a team of problem solvers, strategic thinkers, and client champions who believe in making the complex simple. Our firm is growing fast, and we need a Client Intake Specialist/Receptionist who is more than just a friendly voice—we need someone who can create an unforgettable first impression and ensure potential clients feel valued from the very first call.
Why You?
• You thrive on building relationships and making people feel at ease.
• You have a sharp attention to detail and can juggle multiple tasks with ease.
• You’re a natural communicator who can screen potential clients, gather key information, and direct them efficiently.
• You understand that first impressions matter and take pride in representing a brand that stands for trust, innovation, and client success.
• You love working in a fast-paced, team-driven environment where your input is valued.
What You’ll Do
• Be the voice of our firm – answer calls, screen potential clients, and ensure smooth intake processes.
• Manage scheduling – coordinate attorney consultations and maintain calendar integrity.
• Gather key details – ask the right questions to qualify leads and ensure efficiency.
• Support the team – assist with administrative tasks and help keep operations running smoothly.
• Deliver an exceptional experience – because at Cozza Law Group, every client should feel like our top priority.
What We’re Looking For
• Experience in client-facing roles (law firm, hospitality, customer service, or sales preferred).
• Strong communication skills (you know how to connect with people).
• Tech-savvy – we use modern systems to streamline operations, and we need someone who can keep up.
• A problem-solver mindset – you anticipate needs and find solutions.
• Highly organized and detail-oriented – because the little things matter.
Why Join Cozza Law Group?
• Work in an entrepreneurial and forward-thinking law firm that’s redefining how legal services are delivered.
• Be part of a team-driven culture that values innovation, efficiency, and treating people the right way.
• Growth opportunities—our firm is expanding, and we invest in our people.
• Competitive salary and benefits package.
This isn’t just a job—it’s an opportunity to be part of something bigger. If you want to make an impact, help grow a dynamic law firm, and be the first point of connection for our clients, we want to hear from you.
Apply today!