What are the responsibilities and job description for the Manager of Health Services position at CP Rochester, Happiness House and Rochester Rehabi?
Job Title: Manager of Health Services
Location: CP Rochester Winton Road Facility - Rochester, NY 14623
Annual Salary: $75,000.00 - $82,000 commensurate with experience
Employment: This is a full-time position. Days of the week are Monday – Friday during business hours. Evening work may be required as job duties demand.
Required Education and Experience:
- Current license and registration as a Registered Nurse by the New York State Department of Education. Specialized training and one year of experience in treating individuals with disabilities preferred.
- Must possess and maintain a clean and valid NYS Driver’s License.
- Proficient in the use of Microsoft Office software (Word, Excel, PowerPoint) and adaptability and aptitude in learning other systems.
- Demonstrated ability to problem-solve and prioritize in medical/health/safety situations.
- Demonstrated ability to exercise prudent judgment specifically with regards to medical/health/safety issues.
- Demonstrated ability to organize/prioritize work and work independently.
- Minimum of two years supervisory experience preferred.
Additional Eligibility Qualifications: None.
Summary/Objective: Provides support, guidance and supervision to ensure all individuals’ medical/health needs are addressed promptly and consistent with standards of practice. Ensures coordination and follow-up for all individuals’ medical/health care. Ensures nursing services are in compliance with regulatory guidelines and agency policy and procedures. Serves as a liaison between CP Rochester and external service providers. Provides orientation, teaching, and guidance.
Essential Functions:
- Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.
- Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provides clinical guidance to department supervisors with regard to supervision and development of Registered Nurses, LPNs (Day Habilitation, Clinical and Preschool Services).
- Performs routine audits and provides feedback to ensure the quality of medical/health services.
- Ensures medication administration standards within the agency’s Day Habilitation Program are implemented per regulation and agency policy, procedure and protocol. Maintains record and hard data related to medication administration errors. Develops plans to reduce error rates.
- Ensures consistency with practice, procedures, protocols and forms throughout the agency.
- Monitors Non-Residential Staff RNs’/LPNs’ activities and schedules to assure appropriate nursing coverage and to assure compliance with all regulations, policies, procedures, protocols and standards of nursing practice.
- Assist with nursing and health policies and procedures development and implementation.
- Assures completion of all follow-up to any medical/health audits and surveys.
- Assist with coverage during RN vacancies, illnesses, etc.
- Provides regular and annual medical trainings for staff including new hire orientation training, medication administration and all other training assigned by the Director.
- Documents as defined by agency, regulatory bodies, and professional standards of care.
- Keeps Program Administrators aware of related nursing activities and outcomes related to their nursing team.
- Maintains records to ensure employee health requirements are complete and in compliance as determined by program guidelines.
- Provides primary support to the part time psychiatry clinic, assisting healthcare professionals [HCP] (psychiatrist/psychiatric nurse practitioner), to include scheduling, HCP support during psychiatry clinic delivery of treatment. Serves as an ongoing liaison between patients and the HCP for patient care (including but not limited to emergency script coverage, communicating patient concerns to the HCP, and management of the psychiatry patient phone line).
- Serves on the Safety Committee, Safe Patient Handling Committee, Health Services Quality Improvement Committee, and Incident Review Committees.
- Achieves program goals by performing additional duties as required.
- Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
- Adheres to agency’s policies and procedures as well as department guidelines.
Competency Requirements
- Ethical conduct.
- Leadership and Supervision Skills.
- Problem Solving/Analysis.
- Communication proficiency.
- Stress Management/Composure.
- Discretion.
- Client focus.
- Time Management.
Supervisory Responsibility: Provides clinical supervision to the nursing staff within the agency, including the Residential RN Supervisor.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment: This job operates in a professional office, clinic and residential settings. This role routinely uses standard office equipment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 30 pounds and occasionally lift and/or move objects up to 30 pounds.
Travel: Travel is primarily local during the business day, but employee may be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.
Comprehensive benefit plan including but not limited to:
- Affordable Medical / Dental / Vision Insurance
- 17 Days Paid Time Off (PTO)
- Paid Sick Time
- 8 Paid Holidays
- 403(b) and/or ROTH Retirement Plan with Agency Match
- Additional Insurance Offerings - Specified Disease Insurance w/ Cancer Rider, Accident Insurance, Identity Theft Protection
- Employer Paid Health Reimbursement Arrangement (High Deductible Plan)
- Employer paid Life Insurance, Short-term and Long-term Disability Insurance
- Tuition Reimbursement plus a 25% Tuition Discount for benefit-eligible Employees and Family Members at Roberts Wesleyan College
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.
EEO Statement: The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.
Salary : $75,000 - $82,000
