What are the responsibilities and job description for the Senior Clinical Analyst position at CPA Recruiter Online?
Company Description
Job Description
Responsibilities:
Perform Senior Analyst activities related to support for our acute care Midas application
1. System Implementation
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
- Designs solutions for applications and prepares the appropriate documentation.
- Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
- Performs Q/A on application functionality.
- Researches and resolves implementation-related Customer Support Center Tickets.
- Adheres to appropriate company Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Oversees the training of users in operating procedures for application.
- Provides on call after hours support as required
2. System Maintenance/Support
- Researches and resolves Customer Support Center Tickets including major application upgrades.
- Adheres to Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Establishes and maintains regular communications with user community.
- Conducts data analysis and provides in-depth ad-hoc reporting which results in recommendations for system/process changes which impact the end-user and the enterprise
- Maintains all documentation of the Midas Care Management, Seeker and STATIT systems
- Evaluates procedures and operations as they relate to information technology and MIDAS system implementation processes
3. Administration and Oversight
- Provides technical support and guidance to other team members as required.
- Maintains Service Excellence principles.
- Prepares and promptly submits all routine and special reports.
- Interviews applicants for vacant positions as needed using appropriate interview techniques.
- Contributes to performance evaluation of junior staff members as needed.
- Keeps management well informed of activities, needs, problems.
- Performs other tasks as required by management.
4. Perform other duties as assigned.
Qualifications
Requirements
:
- Associate's Degree, Bachelor's Degree preferred
- 5 to 7 plus years of experience
- Five or more years of Clinical Information Systems experience in acute care, multi-facility setting supporting the Midas application or two or more of the following modules: Quality, Case Management, Risk Management, Patient Relations or Infectious Disease
- Experienced report writers or individuals who have worked with the application and have advanced functional knowledge of Midas would be considered for this position.
- Working knowledge of clinical system application design, development, implementation, enhancement, support methods and practices.
- Comprehensive working knowledge of clinical application analysis, design, build, deployment and modification as well as troubleshooting techniques.
- Ability to work with end users to determined software specifications, hardware requirements and process improvement workflows.
- Ability to create system documentation, project plans, test scripts and education materials.
- Working knowledge of project management methodology, ITIL and IS standards, change control, quality and system performance methods and metrics.
- Working knowledge of project and life cycle management methodology.
- General familiarity of end user business practices, concepts and terminology sufficient to support the clinical applications.
- Language proficiency in English, with excellent written and verbal skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
