What are the responsibilities and job description for the Help Desk Technician position at CPE IT Solutions, Inc?
Company Description
CPE IT Solutions, Inc. is dedicated to providing small businesses with comprehensive IT solutions to help them focus on their core businesses. Located in Addison, NY, our customer support ensures the highest standards of accountability and satisfaction with our services.
Role Description
This is a part-time on-site role for a Help Desk Technician at CPE IT Solutions, Inc. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, offering help desk support, and performing computer repairs.
Qualifications
- Desktop Computers, Technical Support, and Troubleshooting skills
- Help Desk Support and Computer Repair skills
- Experience in IT support roles
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work independently and in a team
- CompTIA A certification preferred