What are the responsibilities and job description for the Operations Leader position at CPF Dental LLC?
Join Marquee Dental Partners as an Operations Leader!
Comprehensive Benefits include:
- Competitive Compensation Plan
- Health/Dental/Vision Insurance
- Paid Time Off
- 6 Paid Holidays
- 401k program
- On the job training
About Marquee Dental:
Marquee Dental Partners is a Dental Service Organization with nearly 50 brands in over 75 office locations. Our focus is on partnering with premier dental offices and clinicians in the Southeastern United States. Headquartered in Nashville, TN with offices in Kentucky, Tennessee, Arkansas, Alabama, and Florida, Marquee Dental offers its patients a broad range of services through their general dentistry and multi-specialty practices.
Marquee Dental has succeeded by providing their dental offices with the administrative and operational support they need to deliver gold-standard patient care. They believe that expert operational support, coupled with a strong commitment to fostering and maintaining clinical autonomy, makes them an ideal home for those looking to grow their skills while dramatically improving the patient experience they deliver. We want to invest in your career engagement and development.
Responsibilities
- Achieve financial goals by effectively managing patient scheduling, staff productivity, accounts receivable and collections, the specialty referral process, expenses, and auxiliary supply purchases
- Support and partner with the Dentist(s) to lead and develop the staff while developing and maintaining a positive, collaborative environment
- Complete all administrative responsibilities accurately and timely
- Deliver superior customer service ensuring a positive patient experience
Qualifications
- Two plus years in a management leadership role in retail, medical/dental, or other customer service-related business. Dental experience not required
- Bachelor’s degree preferred
- Excellent communication skills with both the team and patients
- Exceptional leadership skills, leading teams to exceed results and providing extraordinary customer service
- Experience with P&L responsibility and oversight for business/store/office
- Proficient with Microsoft Office
- Dedication to high level customer service and seeking solutions for issues that arise
Equal Opportunity Employer
