What are the responsibilities and job description for the Residential Upgrade Technician position at CPI Security?
We are seeking a Residential Upgrade Technician in Charlotte, NC to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers
What You’ll Do:
What You’ll Do:
- Install security systems for residential clients according to job specifications and customer needs
- Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience
- Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations
- Conduct tests to verify system performance and instruct customers on using the equipment
- Maintain inventory, process paperwork, and support the training of new installation technicians
- High School Diploma or equivalent
- Experience with construction, cable installation, or low voltage systems is a plus
- Strong customer service skills with the ability to handle payments and complete accurate paperwork
- Must be detail-oriented, capable of following technical instructions, and safety-conscious
- Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions
- $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission)
- Career mobility opportunities—this is more than just a job!
- Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
- Comprehensive and on-going training when you start, includes leadership development.
- Engaging and fun company culture that succeeds through diversity.
- Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
- Free monitored security system after 90 days.
Salary : $45,000 - $60,000
