Demo

Director of Physician Relations

CPIhealth
Louisville, KY Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/3/2025
Description

Capitol Pain Institute (CPI) is a fast-growing, dynamic network of Interventional Pain Management Practices seeking a motivated, results-driven Director of Physician Relations in the Greater Louisville & Central Ohio Region.

This individual will bring an entrepreneurial spirit backed by a proven track record in strategic leadership, sales, relationship management, and business development. The ideal candidate thrives in a hands-on environment, driving growth and fostering strategic partnerships to expand CPI's presence and impact.

The Director of Physician Relations is responsible for directing and overseeing programs designed to foster net revenue growth. This position is essential for driving CPI market share and meeting or exceeding regional management budgets.

This role is pivotal in ensuring Physician Relations Managers are aligning CPI's public image with the organization's mission, vision, and growth objectives.

The Director of Physician Relations will shape the future of CPI by cultivating meaningful partnerships and contributing directly to the organization's long-term success.

Website: Capitol Pain Institute

Responsibilities

This is a hybrid field-based and office bound role.

As a key leader of CPIhealth, the Director of Physician Relations will:

  • Develop and execute strategic initiatives to drive net revenue within budget via physician referrals in the assigned region.
  • Cultivate and strengthen relationships with referring organizations, ensuring ongoing engagement and high satisfaction.
  • Hire, manage, and develop Physician Relations Managers to build an agile, entrepreneurial sales team with a founder’s mindset.
  • Collaborate with marketing, revenue cycle management, patient experience, and operational teams to:
  • Achieve and exceed regional management quotas.
  • Align outreach strategies with organizational goals and track growth initiatives.
  • Convert new patient referrals into billable appointments.
  • Drive growth in high-revenue procedures and surgeries.
  • Enhance the referring provider experience to foster long-term partnerships.
  • Represent CPIhealth at professional events, tradeshows, conferences, and health fairs to raise awareness and drive new business opportunities.
  • Gather and analyze market feedback to identify opportunities for service improvement and expansion.
  • Actively document all field activities in CRM systems, following established workflows and guidelines.
  • Provide regular progress reports to the Regional VP of Operations, highlighting referral growth and practitioner relationship development.
  • Identify and address challenges, offer recommendations, and implement solutions to support continuous improvement.
  • Participate in business planning, budgeting, and special projects as needed.
  • Flexibility required – occasional evening and weekend work will be necessary.
  • Performs other duties as assigned to support the mission, values, and strategies of CPIhealth.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.

Requirements

  • Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), or a related field, equivalent professional experience will also be considered.
  • Minimum of 2 years of experience in sales leadership.
  • Must have experience in sales, business development, marketing or a similar role.
  • Professional, approachable demeanor with a confident friendly attitude that builds trust and rapport.
  • High energy, positive attitude with a strong focus on excellent customer service.
  • Exceptional organizational skills and attention to detail.
  • Outstanding written and verbal communication skills with the ability to engage diverse audiences.
  • Track record in developing sales teams that consistently meet or exceed sales targets and KPIs with a goal-oriented mindset.
  • Proficient in CRM software and comfortable with data analysis, presentation, influence and other sales-related technology and skills.
  • Strong decision-making skills and the ability to develop and execute strategic initiatives.
  • Collaborative team player with resourceful problem-solving skills.
  • Open to feedback and eager for personal and professional development.
  • Flexible and dependable, able to adapt to shifting priorities and schedules.
  • Reliable transportation and flexibility to work in diverse settings as needed.
  • Ability to lift 50 pounds.

Capitol Pain Institute offers competitive pay, medical benefits, paid time off, vehicle/mileage reimbursement, 401(k), and life insurance.

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