Loyalty Economics Senior Analyst

Loyalty Economics Senior Analyst North Bethesda (Hybrid) Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Loyalty Economics Senior Analyst in the Loyalty Strategy and Transformation team. The Loyalty Strategy and Transformation team is the team that manages the Choice Privileges® program, one of the world’s largest hotel loyalty programs, while executing strategies to grow and expand the program. As a key member of our Loyalty Strategy and Transformation team, you will play a key role in managing, optimizing, and innovating the Choice Privileges rewards program to drive financial performance. Are you analytically-minded, self-motivated, and passionate about customer loyalty? We invite you to apply today for our Loyalty Economics Senior Analyst role today and #MakeItYourChoice. Your Responsibilities Develop complex financial models to evaluate the potential impact of program changes on the Choice Privileges and company-wide P&L, working with large datasets in SQL and Excel. Build and refine business cases to drive initiatives forward, securing approval via presentations to executive leadership. Manage day-to-day activities for the reward night program, including the pricing of over 7,000 hotels worldwide and managing reimbursement costs to hotels. Manage revenue streams tied to the sale of points, including Points Plus Cash and Point Accelerator Packages, and utilize revenue management techniques and analysis to maximize performance. Play a major role in defining loyalty program operational and financial goals on a recurring basis. Assist with program budgeting, financial planning, and investment decisions. Your Experience, Skills & Competencies Bachelor's degree in Hotel Management, Business, Marketing, Finance, or Economics required Master’s degree in related field preferred At least 2 years’ experience in data analytics, revenue management, research, or finance, preferably in the hotel industry or loyalty marketing programs, preferred. Proficient in Microsoft Outlook, Excel, PowerPoint and Word Superior data analytics, measurement, data mining and modeling skills Proficient in SQL Familiarity with data visualization tools (Tableau, PowerBI, etc.) Must have excellent written and verbal communication skills, interpersonal skills, professionalism and integrity Demonstrates key competencies to include cultivating innovation, communicating effectively, and driving results Your Team This is an individual contributor role that will report to the Manager, Loyalty Strategy & Transformation. You will have 1 peer teammate and collaborate with cross functional departments on a regular basis. Your Work Location As our Loyalty Economics Senior Analyst, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels. Right now, our associates in corporate headquarters are working in a hybrid environment, up to 4 days per week in the office and virtual from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs. About Choice Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology. About Choice Hotels Financial Performance Total revenues were $425.6 million for third quarter 2023, a third quarter record and a 3% increase compared to the same period of 2022. Please click here to review highlights of our results. *** PLEASE NOTE: This role is not eligible for sponsorship *** Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity. CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them. Visit http://careers.choicehotels.com to learn more.