Electronics Repair Technician and Customer Care

“The Brand You can Trust in Cell Phone Repair“, CPR is a fast growing business and is now accepting applications for Technician/Sales.

We’re seeking an experienced, motivated technician (who can also run the front desk during the week) with drive, preferably one with technical repair experience. The individual selected for this role will be responsible for customer service, repair of devices and growing a high volume retail repair location (200 repairs monthly) while delivering a great customer experience.

If that sounds exciting and you are a tech guru who is passionate about learning cutting edge repair techniques and working with smartphones and different electronics daily. You “WOW” with sensational customer service and pursue growth and innovation. You love cool technology and enjoy educating others… You were made to build a career with CPR Cell Phone Repair.

As Service Repair Tech, you’ll get to know the latest and greatest technology and be the one everyone looks to for repair and service.

We offer:

First in class ongoing paid training on cutting edge technology
Fun, fast paced, competitive team environment
Job Description:

Promote the CPR brand
Ensure daily operational duties are completed
Perform repairs on clients smartphones, tablets, laptops etc, (iPhone, Android and more)
Lead with Excellent Customer Service
Work in a high volume fast paced location
Ensure standard operating procedures are followed
Offer all products & services offered by the company
Meet or exceed performance objectives
Handle administrative aspects, including inventory counts and pre-op/post-op checklists
Maintain knowledge of competition
Complete trainings as required
Core Values:

WOW Everyone
Be Passionate
Own It
Pursue Growth
Be Different
A successful CPR Service Repair Tech will be able and required to perform the following:

Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all POS & paperwork completely, accurately, in a timely manner
Ability to lift up to 45 pounds
Ability to operate a personal computer, wireless equipment, copier and scanner
Ability to work in other locations as the needs of the business dictate may be required
Complete all aspects of opening and closing the store in accordance with written procedures
Willingness to handle and wow an upset client
Required to wear a uniform
Ability to consistently meet or exceed performance targets
Preferred Qualifications:

1-3 years of technical / skilled labor experience
1-2 years of soldering experience
1-2 years of retail sales experience
Proven track record of exceeding performance targets
CPR is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and dynamic workforce. Thank you for your time and application!!

Job Types: Full-time

Salary: up to $14 / Hr

Based on experience

Experience:

Retail Sales: 1 year (Preferred)
Retail Management: 1 year (Preferred)
Computer & Phone Repair: 1 year (Preferred)

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Types: Full-time, Part-time

Pay: Up to $14.00 per hour

Shift:

• 8 hour shift
• Day shift

Work Location: Multiple locations

Salary : $14