What are the responsibilities and job description for the IT Client Service Coordinator position at CR Computer?
Overview:
CR Computer is an IT Services and Cyber Security company serving Construction and Manufacturing organizations throughout New York for over 20 years. CR Computer has been awarded “Best computer company on Long Island” multiple years and is looking for an IT Service Coordinator who loves our clients as much as we do.
If you enjoy technology and have a great personality, you’ll be a great fit.
Requirements:
- College Degree, certification or equivalent work experience.
- Working knowledge of Microsoft Windows Operating Systems and Office 365
- Professional, friendly and articulate
- Must have a valid driver's license
Responsibilities
- Deliver friendly customer service, ensuring 100% client satisfaction.
- Document and manage client requests
- Schedule and follow up on appointments
- Assist with technical support issues and provide solutions to enhance user experience.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
Ability to Commute:
- Ronkonkoma, NY 11779 (Preferred)
Work Location: In person
Salary : $35,000 - $45,000