What are the responsibilities and job description for the Communications Officer for the Americas - Associate position at Crédit Agricole S.A.?

Vacancy details

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).

8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank's clients, meeting their financial needs throughout the world.

Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.

The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter : https : / / twitter.com / ca_cib

LinkedIn : https : / / www.linkedin.com / company / credit-agricole-cib /

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

Reference

2025-95736

Publication date

16 / 01 / 2025

Job description

Business type

Types of Jobs - Marketing & Communication

Job title

Communications Officer for the Americas - Associate

Contract type

Permanent Contract

Job summary

Summary

We are looking for an experienced, proactive, detail-oriented and passionate communicator to join our Communications team as a Communications Officer who will assist the Head of Communications for the Americas to implement internal and external communications strategies and be a trusted and strategic advisor for our business lines.

The ideal candidate will speak fluently French, excel in a fast-paced environment, be an excellent writer, a team player, and a problem-solver.

Based in New York, the scope of the role covers the Americas region.

Key Responsibilities

As an active member of the Communications team, you will assist the Head of Communications for the Americas to lead employee engagement and accompany the business lines in their commercial strategy across the region through thoughtful and comprehensive communications initiatives. You will also support the team by staying one-step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables.

Internally, you will develop strong relationships with the Head Office Communications competence centers, Communications Correspondents in the region, and with key partners including the Chief-of-Staff team and the business lines.

The incumbent will help the Head of Communications for the Americas to define and implement the communications strategies related to our activities in Canada [Credit Agricole CIB & Credit Agricole Services & Operations] and be a point of contact for the Head Office Communications Competence Centers.

Event and Client Communications

Events Management

Assist with the organization of regional internal events such as in-person / virtual / hybrid staff town halls, meeting with management series, lunch & learn series, year-end party, and client events
Liaise with key partners such as IT / Help Desk and Property and Corporate Services to ensure a smooth and success event onsite
Prepare a detailed proposal including cost estimate, budget management and timeline
Draft the budget estimate and get the necessary approvals
Design and manage event website and handle registration through Evenium / Eventology and keep stakeholders informed about the event's progress
Provides audio / visual and event support for communications purposes as needed

Benchmarking exercises

Provide support to the business line on benchmarking initiatives with specialized media by researching industry

awards and manage business lines' award entries and industry presentations

Advertising

Provide assistance to business lines with marketing campaigns / advertorials as required

Marketing and PR

Work with Head Office Communications competence centers on external-facing marketing and public relations materials such as fact sheets, infographics, executive biographies, employee announcements, brochures, among others

Supplementary Information

Key Responsibilities Continued :

Client Gift Catalogue

Manage ideas for gifts, work with vendors for samples and eventual orders, add items to Catalogue, work with Property & Corporate Services to fill orders, distribution, etc.

Information and Press Relations

Content Creation

Draft / edit internal announcements and emails to help convey Bank's developments and keep employees closely linked to the Bank's global mission

Develop and draft content for InsideLive to keep the site a dynamic and informative central location for internal company information such as key milestones, employee events, strategy updates, etc.

Coordinate with Head Office on story publication via various communication channels and ensure all internal communication is consistent with the company's strategy, key messages, and style

Assist with internal communications and employee engagement strategy for the Americas, including employee events, executive messages, talking points, and recognition opportunities

Develop and support senior level (specifically the Senior Regional Officer) strategic presentations and project management, including decks, briefs, talking points, etc. closely with the Chief-of-Staff team

Social media

Coordinate with the Head Office Content and Social Media teams on external content publication : LinkedIn, X, and www.ca-cib.com

Salary Range : $90k - $100k

LI-DNI

Position location

Geographical area

America, United States Of America

City

NEW YORK

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Key Responsibilities Continued :

Work with HR Recruitment

Work closely with HRE and the senior Management to deploy communication campaigns to help promote the Bank in Montreal's market (Canada) when needed

Budget and Project monitoring

KPIs Reporting and Research

Regularly update the KPIs reporting file & other relevant reporting documents

Maintain and regularly update the regional events calendar, ensuring accuracy and timely reporting of updates to relevant stakeholders

Level of minimal experience

3-5 years

Experience

University graduate

3-5 years of applicable experience with at least 2 years working

Working knowledge of corporate communications strategies, best practices, implementation and execution techniques.

Project management experience

Content creation experience

Excellent English writing and editing skills.

Creative and strategic storyteller with the ability to breakdown complex topics for a range of audiences.

Ability to communicate effectively with all levels of employees and management.

Exceptional project management and organizational skills with the ability to multitask and prioritize initiatives.

Attention to detail is a must.

Ability to work seamlessly across Americas / EMEA time zones.

Language skills : advanced French and English, both oral and written

MS Office Suite (Word, Excel, Powerpoint)

Adobe Creative Suite

Social media platforms

Language skills : Spanish would would be a plus to support the Latam market

Salary : $90,000 - $100,000

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