Director of Operations

The Wealth Alliance ("WA") is a fast-growing Melville, New York-based hybrid registered investment advisory firm ("RIA"). WA was founded in 2019 and currently employs over 20 professionals, including Certified Financial Planners, public accountants, investment management analysts, and a top-tier team of service professionals. (www.thewealthalliance.com )

The Position

The Director of Operations at The Wealth Alliance ("WA") is responsible for formulating and overseeing the execution of operational plans and activities that support the primary goal of enhancing the delivery of client's onboarding experience and ongoing service quality. In this role, the Director of Operations has leadership responsibility for the operations and trading departments, which includes establishing operational processes, procedures, and metrics, as well as overseeing staffing and resources needed to accomplish business objectives. The Director of Operations will be highly involved in the firm's M&A strategy including due diligence, integration of all aspects of a selling firm's business onto WA's platform and ensuring a smooth and timely transition.

Responsibilities

• Daily management of operational business functions, processes and associated staff.
• Ensure operational tasks and resources are assigned, monitoring progress to ensure goals are on track, proactively identifying and minimizing issues/risk, and providing management and status reporting.
• Set operations team goals, manage performance, hire and train staff.
• Oversee operational transition and training of new WA employees via M&A.
• Analyze current internal operations and identify areas of process enhancement.
• Establish centralized operational processes and supervision across the organization, including the build-out of tasks and workflows within CRM and portfolio management systems. Generate documentation regarding all operational processes and policies.
• Oversee and automate all client billing processes including building out capabilities to accommodate aggregation of assets within a household and various fee structures.
• Manage the monthly portfolio management performance reporting process.
• Monitor employee usage of operations software and systems and act as the primary contact for technical support and resolution for portfolio management products.
• Manage all custodial relationships (for fee-only, brokerage, and insurance business), and relationships with third parties including: solicitors, third party money managers, etc.
• Oversee the trading process, ensuring that account, trade and pricing data are accurate in the portfolio management and trading systems.
• Manage the quarterly fee uploads to custodians for billing.
• Prioritize a varied and diverse set of tasks in order to set appropriate priority on both short and long-term goals.
  
  

Requirements

• Bachelor's degree and 8 years' experience working with portfolio management, trading and CRM systems in an investment, securities or financial institution.
• Experience at a Hybrid RIA managing $1-5bn AUM with high net worth and institutional clients is preferable.
• Familiarity with RIA compliance.
• Series 65 license is a plus.
• Strong attention to detail and the ability to ensure both accurate and timely completion of tasks.
• Demonstrated ability to anticipate and solve problems that arise.
• Previous supervisory experience is required.
  
  

Salary Benefits

• $125-175k plus bonus, commensurate with experience.
• Basic and Supplemental Life, AD&D Insurance, Disability
• Flexible Spending Account, Health Savings Account
  
  

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