What are the responsibilities and job description for the Guest And Operations Associate position at CRÈME + HONEY™ WAX SALON?
CRÈME HONEY® WAX SALON is in Fayetteville, NC, located at 2625 Raeford Rd. We are looking for one guest and operations associate to add to our team.
Pay Rate: $9.50-11/hour
Hours: Part Time
Here’s some info about our ideal candidate:
-self-driven, motivated, energetic and reliable
-confident and learns quickly with strong mental math skills
-has a professional and friendly presence and values providing a premier level of customer service
-capable of thriving in a fast-paced, multitasking work environment with efficiency and accuracy
-possesses a high level of reliability and enjoys being at work
-availability on evenings, afternoons and mornings, and consistent weekends to include Fridays, Saturdays and Sundays*
-general flexibility with availability and openness to schedule changes*
Job responsibilities include but are not limited to:
-greeting customers in a professional and friendly manner
-checking guests in and out efficiently and accurately
-asking clients important health questions and communicating important info about salon policies and appointments
-remembering patrons by face and name
-committing details about customers to memory
-answering client questions about services
-answering phone calls throughout the day
-scheduling appointments efficiently and accurately
-helping maintain the cleanliness and appearance of the salon
-vacuuming, sweeping, mopping and cleaning the restroom
-organizing and managing receipts
-running errands
-managing and unpacking inventory
-creating social media content
Additional and important qualities we’re seeking:
-availability on evenings and consistent weekends to include Fridays, Saturdays and Sundays*
-general flexibility with availability and openness to schedule changes*
-ability to multitask, remember many details and work under pressure
-ability to stay focused, self-govern and work autonomously
-meticulous and professional appearance and hygiene
-ability to maintain confidential and private information
-professional and friendly
-ability to deescalate tension or conflict
-enthusiastic
-energetic
-team player
Education: High school or equivalent
Experience: 1 year of phone contact center experience, 1 year of receptionist experience and 1 year of customer service experience preferred
Job Type: Part Time
Salary : $10 - $11