What are the responsibilities and job description for the Restaurant Hostess position at Crab Boat Restaurant?
Job Overview
We are seeking a friendly and organized Host/Host to join our team in delivering exceptional guest experiences. As the first point of contact for our patrons, you will play a crucial role in setting the tone for their dining experience. Your responsibilities will include greeting guests, managing reservations, and ensuring that the dining area runs smoothly. A passion for hospitality and excellent customer service skills are essential for this role.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Communicate wait times and assist guests with any inquiries regarding the menu or restaurant services.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with servers and kitchen staff to ensure seamless guest service.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Assist in managing guest relations to enhance their overall dining experience.
Requirements
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Familiarity with POS systems is a plus but not mandatory; training will be provided.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others in a team-oriented setting.
Join us as we create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Relocate:
- Waldorf, MD 20603: Relocate before starting work (Required)
Work Location: In person
Salary : $15
