What are the responsibilities and job description for the Shift Leader position at Crab?
Job Summary
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will play a crucial role in ensuring smooth operations during shifts, providing exceptional customer service, and leading staff to deliver high-quality dining experiences. This position is perfect for individuals with a passion for hospitality and a commitment to excellence in service.
Responsibilities
- Oversee daily operations during assigned shifts, ensuring all tasks are completed efficiently and effectively.
- Train, mentor, and supervise staff to maintain high standards of service and food quality.
- Manage customer interactions, addressing concerns promptly and professionally to enhance guest satisfaction.
- Ensure compliance with health and safety regulations while maintaining cleanliness and organization in the establishment.
- Assist in food preparation and bartending as needed, demonstrating versatility across various roles.
- Utilize POS systems for order processing, inventory management, and reporting.
- Collaborate with management to implement strategies that improve service quality and operational efficiency.
Experience
- Previous experience in hospitality management or a similar leadership role is preferred.
- Strong background in fine dining or catering environments is a plus.
- Experience in quick service fast food restaurants is also beneficial.
- Proficiency in staff training techniques and customer service excellence.
- Familiarity with food preparation techniques and bartending skills is desirable.
- Ability to work flexible hours, including nights and weekends as needed.
Join our team as a Shift Leader where you can make a difference in the lives of our customers while fostering an environment of teamwork and growth!
Job Type: Part-time
Pay: $10.00 - $14.00 per hour
Expected hours: 10 – 14 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $10 - $14