Human Resources Director

Craft Health is revolutionizing healthcare with a patient-centered approach to personalized primary care. Our mission is to provide tailored treatment plans that prioritize whole-person care, meeting the unique needs of every individual.

Through our innovative model, we deliver customized care that values each patient’s individuality. Offering 24/7 access to primary care—including Telehealth—alongside preventative services, diagnostic imaging, and hormone therapy, we ensure patients receive the care they need, when they need it.

At Craft Health, we don’t just offer healthcare; we deliver care thoughtfully crafted to meet each patient's needs.

About the Role: Director of Human Resources

We are seeking an experienced and strategic Director of Human Resources to join our team. This key leadership position is responsible for overseeing all aspects of human resources management and driving initiatives that support Craft Health’s mission and goals. The Director of HR will develop and implement HR strategies that align with organizational objectives, enhance employee engagement, and ensure compliance with labor laws and regulations.

The ideal candidate will bring strong leadership abilities, a deep understanding of HR best practices, and a proven ability to foster a positive workplace culture. This individual will play a critical role in shaping Craft Health’s people strategy, ensuring that our team remains motivated, empowered, and equipped to deliver exceptional care to our patients.

If you are a dynamic HR professional passionate about creating a thriving organizational culture within a purpose-driven company, we would love to hear from you.

Responsibilities:

• Develop and implement comprehensive HR policies and procedures that align with organizational goals and drive operational excellence.
• Lead recruitment and staffing efforts to support the company’s continued expansion and growth, ensuring top talent acquisition.
• Oversee benefits administration, ensuring programs are competitive, cost-effective, and compliant with regulatory requirements, including FMLA.
• Drive process improvement initiatives to optimize HR operations and enhance the overall employee experience.
• Manage organizational design and workforce planning to maximize efficiency and support strategic business objectives.
• Provide leadership and mentorship to HR team members, fostering their professional growth and ensuring effective team performance.
• Conduct thorough data collection and analysis to support data-driven HR decision-making and strategy formulation.
• Ensure compliance with OSHA standards and effectively manage workers' compensation claims.
• Collaborate with senior leadership to align HR strategies with overarching business goals, acting as a strategic advisor.
• Communicate HR initiatives and updates to key stakeholders, promoting transparency and organizational engagement.
• Research and maintain compliance with labor laws and regulations across multiple states to mitigate risk and ensure consistency.

Education & Experience:

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field; Master’s degree preferred.
• 10 years' experience (preferred) in senior-level HR roles with a demonstrated track record of effective leadership and strategic impact.
• Comprehensive knowledge of employment law, benefits administration, FMLA regulations, OSHA standards, and workers’ compensation processes.

Skills & Competencies:

• Proficiency in HR information systems (HRIS) and related technologies is highly desirable.
• Exceptional organizational skills with a proven ability to streamline processes and drive operational efficiency.
• Outstanding verbal and written communication skills, with the ability to convey complex information effectively to diverse audiences.
• Proven experience in leading and mentoring teams, fostering collaboration, and promoting a positive workplace culture.
• Strong conflict resolution skills, with the ability to mediate disputes, address workplace challenges constructively, and maintain a harmonious and productive work environment.

At Craft Health, we recognize that our people are the foundation of our success. If you are an experienced and visionary HR leader seeking an opportunity to make a meaningful impact within a forward-thinking organization, we encourage you to apply. Join us in shaping a workplace culture that empowers our team to deliver exceptional, personalized care and help us redefine the future of healthcare.