What are the responsibilities and job description for the Host Team Member position at Craft Tacos and Tequila?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and coordinating seating arrangements in a fast-paced restaurant environment.
Duties
- Greet guests warmly as they arrive and provide them with menus.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Answer phone calls with professionalism, taking reservations and providing information about the restaurant.
- Assist guests with inquiries and special requests, demonstrating excellent customer service skills.
- Maintain cleanliness and organization at the host stand and dining area.
- Utilize POS systems for managing waitlists and reservations as needed.
- Collaborate with team members to enhance guest experiences and address any issues promptly.
Experience
- Previous experience in hospitality or food service is preferred but not required.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Familiarity with restaurant operations, including knowledge of POS systems, is a plus.
- Ability to work well under pressure while maintaining a positive attitude.
- Excellent phone etiquette and interpersonal skills are essential for this role.
Join us as we create memorable experiences for our guests through exceptional service!
Job Type: Part-time
Pay: $16.50 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $17 - $18
