What are the responsibilities and job description for the Global Service Engineer position at Craft & Technical Solutions?
We have partnered with a Global Leader in innovative and reliable maritime equipment, as a Service Engineer supporting our offshore wind operations. They manufacture highly reliable, innovative, and customized lifesaving equipment, deck equipment, and handling solutions. This is a hands-on, customer-facing role for a technical expert who thrives in a dynamic, collaborative environment. We are seeking a genuine, well-rounded individual who can act a product expert addressing technical questions.
Key Responsibilities
- Conduct services, participate in testing, commissioning, annual & 5-year inspections on lifeboats and davit/winch systems globally.
- Complete service reports and deliver to Service Coordinator.
- Perform Safe Job Analysis according to the procedures and as advised by the Service Coordinator
- Communicate with Service Coordinator/Service Manager and the customer regarding the progress of the service job
- Complete in-house courses related to position/service missions.
- Inspect, diagnose, adjust, repair, overhaul of cranes and/ or Life Saving Equipment (LSE)
- Troubleshoot mechanical, hydraulic, and electrical systems
- Perform routine maintenance work on equipment
- Examine parts for damage or excessive wear using relevant measuring devices.
- Read and interpret blueprints, manuals, and technical drawings
- Support production teams with assembly when required
- Work in accordance to HSE laws and regulations.
- Be willing to travel globally as required
What You Bring
- Proven technical background in hydraulics, crane systems, and marine/offshore equipment
- 1 year experience in hydraulics and marine/fishing environments
- Ability to diagnose and resolve issues across mechanical, electrical, and hydraulic systems
- Comfortable with heights, confined spaces, and physically demanding tasks
- Strong communication skills in English (verbal & written)
- Willingness and ability to travel internationally
Physical & Work Demands
- Must lift up to 100 lbs. and climb aboard marine vessels
- Use of precision tools, visual inspections, and physical agility required
- Ability to work independently and in varying environments
- Ability to climb stairs into boats and work in increased heights
- Standing or sitting for extended periods is common
- Competitive compensation
- 401(k) with Company match
- Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered
- Paid Company holidays and paid Personal Time Off (PTO)
- Opportunity for continuous learning and career growth