Sommelier-Captain

We are seeking a highly skilled and dynamic individual to join our team as a Sommelier & Captain. In this unique hybrid role, some evenings you will be responsible for providing exceptional wine expertise as a Sommelier and other nights creating a seamless and elevated guest experience as a Captain. You will be an integral part of our service team, bringing a high level of professionalism, passion for food and beverage, and leadership to ensure that each guest enjoys a memorable experience. As this is an interchangeable role, you will be scheduled to take on either responsibility depending on business needs, ensuring flexibility and versatility in service.

Key Responsibilities:

Sommelier Duties:

• Curate and maintain the restaurant’s wine list, ensuring it is reflective of the restaurant’s concept, seasonality, and guest preferences.
• Provide expert wine pairing recommendations to enhance the dining experience.
• Conduct wine tastings, lead educational sessions for staff, and keep the team updated on wine trends and industry knowledge.
• Maintain wine cellar and inventory, tracking stock levels and ensuring proper storage conditions.
• Offer wine service, including proper presentation and decanting, while providing excellent service during service times.
• Ensure that guests have an exceptional wine experience, offering detailed knowledge and guidance on wine selection.

Captain Duties:

• Oversee the front-of-house service, ensuring smooth and efficient operations throughout the dining experience.
• Act as the primary point of contact between guests and the kitchen, ensuring that orders are executed correctly and in a timely manner.
• Lead and coordinate the front-of-house team, including servers, runners, and hosts, providing direction, support, and training.
• Greet guests with warmth and professionalism, assist in seating arrangements, and make them feel welcome throughout their dining experience.
• Monitor and manage the flow of the dining room, adjusting seating assignments, and managing service timing.
• Resolve any guest complaints or concerns promptly, ensuring satisfaction and loyalty.
• Help in maintaining cleanliness and organization of the dining area.

Qualifications:

• Sommelier Certification (e.g., WSET Level 2/3, Court of Master Sommeliers) preferred, or equivalent wine knowledge/experience.
• At least 2 years of experience in a Sommelier role or similar high-end restaurant setting.
• Captain experience in a fine-dining or upscale restaurant is a must, with at least 2-3 years of supervisory or leadership experience.
• Strong knowledge of food, beverage, and hospitality standards.
• Excellent communication, interpersonal, and leadership skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Detail-oriented with a passion for wine, service excellence, and a dedication to improving both individual and team performance.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.