What are the responsibilities and job description for the Restaurant Host position at Crafty Crab Eastpoint, Inc.?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess excellent communication skills and a passion for providing outstanding guest services. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience.
Duties
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and waitlists efficiently using the Aloha POS system or similar technology.
- Communicate effectively with guests regarding wait times and menu offerings.
- Assist in maintaining the cleanliness and organization of the dining area.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Answer phone calls with professionalism, providing information about menu items, specials, and reservations.
- Help resolve any guest inquiries or concerns promptly to enhance their dining experience.
Requirements
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong communication skills with the ability to engage positively with guests.
- Familiarity with POS systems, particularly Aloha POS, is a plus.
- Excellent phone etiquette and customer service skills are essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A team player who is willing to help colleagues as needed to ensure guest satisfaction.
If you are enthusiastic about providing exceptional hospitality and enjoy working in a vibrant team atmosphere, we encourage you to apply for the Host/Host position today!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: No less than 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Experience:
- Host/hostess: 2 years (Preferred)
Work Location: In person
Salary : $15