What are the responsibilities and job description for the Cashier/Customer Service position at Crafty Crab?
Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. Your responsibilities will include handling transactions, assisting customers with inquiries, and maintaining an organized store environment. If you have a passion for retail and enjoy working in a fast-paced environment, we want to hear from you!
Duties
- Greet customers warmly and assist them with their shopping needs.
- Process transactions accurately and efficiently using the cash register.
- Handle cash, credit, and debit transactions while ensuring proper cash handling procedures.
- Provide information about products, promotions, and store policies.
- Upsell products by recommending complementary items to enhance customer satisfaction.
- Maintain stock levels by restocking shelves and organizing merchandise.
- Assist in inventory management by conducting regular stock checks.
- Communicate effectively with team members to ensure smooth operations.
- Address customer complaints or concerns in a professional manner.
Experience
- Previous experience in a grocery store or retail sales environment is preferred.
- Strong sales skills with a focus on upselling techniques.
- Proficient in basic math skills for accurate cash handling and retail math calculations.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to communicate clearly and effectively with customers and team members.
- A proactive approach to problem-solving and customer service.
Join our team today and become an integral part of delivering outstanding service to our valued customers!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
- Night shift
Ability to Commute:
- Columbia, SC 29223 (Required)
Ability to Relocate:
- Columbia, SC 29223: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18
