Service Specialist II

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Service Specialist II
• Hours: Full-time
• Location: Columbus, OH
• Shift: Monday - Friday, 8:00am- 5:00pm. Some on-call weekends and evenings required.
  
  

The Position

• Establishes and maintains effective relationships with the patients, families and caregivers as well as all PHS employees.
• Schedules and makes deliveries to patients’ homes in a timely manner.
• Confirms delivery and reports potentially unsafe conditions.
• Performs and instructs the initial set-up of oxygen and some DME.
• Performs data entry functions to log customer visits, conversations and follow-ups.
• Coordinates regular maintenance service to company vehicles.
• Assists with warehouse duties and equipment processing as needed.
• Manages time efficiently and be competent in estimating drive times.
  
  

The Benefits

• Competitive pay
• Paid time off
• Health, Vision & Dental insurance
• Short & Long-Term Disability & Life insurance
• 401K plan
• Professional Development
• Education Reimbursement
  
  

Qualifications

To qualify you must have a high school diploma or GED, a valid driver's license, an acceptable driving record, and one to two years of work experience, preferably in a customer service-related role. The qualified candidate will have excellent communication skills and be able to work independently. Warehouse and/or driving experience in the area is a plus.

Preferred Qualifications

• DME/Home Health or other related experience is preferred.
• Driving experience preferred
• Valid drivers license
  
  

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.