What are the responsibilities and job description for the Assistant Property Manager position at Craig London Property Company?
Title: Assistant Property Manager
Compensation: $70K - $110K (based on experience)
Employment type: 40 hours per week (5 days a week)
We own and manage a portfolio of apartment buildings in Washington, DC. We are seeking an Assistant Property Manager. We are in the process of increasing our portfolio and are looking for an aggressive and high-energy person to help support our growth. The Assistant Property Manager works directly with ownership, our property management team, our maintenance staff, and our tenants.
READ CAREFULLY – Please do not apply unless you are able to work in this environment:
· Long hours – more than 40 hours per week – evening, weekend work and on-call work is required as needed
· Work several days per week at our Bethesda HQ
· Work several days per week in the field at our properties in Southeast DC and at various DC government facilities
· Remote/Hybrid work is not available – all work is onsite at our properties East of the River in DC and at our HQ in Bethesda
· Manage difficult tenants in low-income areas
· Significant driving between our Bethesda office and our properties – expense reimbursement will be provided
· Early morning hours are required – starting time is no later than 8A
Here is a sample list of the Assistant Property Manager responsibilities:
· Monitor the water and utility usage in our buildings – take action to reduce these expenses
· Oversee compliance with government licensing and filing requirements
· Overseeing rent collections: contacting tenants, posting cash receipts, monitoring payment plans, coordinating related actions with our property management team
· Monitoring our security cameras and resolving issues identified
· Handling incoming phone calls and texts from tenants
· Researching and implementing new technologies to assist our operational performance
· Assisting with new business initiatives and property acquisitions
· Work order follow ups with tenants
· Marketing vacant units
· Gather and processing incoming mail
· Marketing vacant units
· Home visits for tenant prospects
· Onsite walkthroughs of properties for needed maintenance for wear and tear
· Preventative maintenance walkthroughs with maintenance
· Onsite visits to DCHA, DOB, and other agencies
· Acquisitions: assist in all aspects
· Frequent scans of security cameras to identify and solve proactively
Key Skills
· Make decisions independently with minimal oversight
· Very detail oriented
· Expert knowledge of Microsoft Office is required: Excel, Outlook, Word, etc…
· Aggressively look for problems and then solve them
· Customer service oriented with a professional approach in dealing with difficult tenants and coworkers
· Complete open-minded attitude about solving problems – we manage our properties differently than other property owners
Experience
· Residential property management – required
· Difficult tenant problem resolution - required
· Property Maintenance - preferred
· DCHA experience and Section 8 knowledge - preferred
· Collections - preferred
· Software applications: Smartsheet, AppFolio, and Slack – preferred
Work Locations and Hours
· Work location is in our office at 6701 Democracy Blvd and at our properties East of the River in DC
· Starting time is no later than 8A and extra hours during evenings and weekends are required as needed
Benefits:
· 401(k) with matching
· Health, dental and vision insurance
· Paid time off
Equal Opportunity Employer
Job Type: Full-time
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Language:
- English (Required)
Ability to Commute:
- Bethesda, MD 20817 (Required)
Work Location: In person
Salary : $70,000 - $110,000