BDC at Crain Kia of Fayetteville

Location:

2277 Foxglove Dr, Fayetteville, AR, 72704

Job Description:

As a Business Development Center (BDC) representative at Crain Kia of Fayetteville, you will be responsible for managing and responding to customer inquiries received through various channels such as phone calls, emails, and online chat. You will work closely with the sales team to schedule appointments, follow up with leads, and ensure a seamless customer experience. Additionally, you will assist in maintaining customer databases and generating reports to track performance metrics. The ideal candidate will have excellent communication skills, be detail-oriented, and have a strong customer service orientation.