What are the responsibilities and job description for the Experienced Service Advisor position at Crain Automotive?
Job Description: Experienced Service Advisor
Location: Crain Hyundai of Bentonville
3000 SE Moberly Ln, Bentonville, AR, 72712
Job Summary:
Crain Hyundai of Bentonville is seeking an experienced Service Advisor to join our team. The ideal candidate will have a strong background in automotive service and customer service, with a proven track record of providing exceptional service to customers.
Responsibilities:
- Assist customers with scheduling service appointments and vehicle drop-offs
- Provide accurate estimates for service and repairs
- Communicate with technicians to ensure timely completion of work
- Update customers on the status of their vehicle and any recommended services
- Handle customer inquiries and complaints in a professional manner
Requirements:
- Previous experience as a Service Advisor in an automotive dealership is preferred
- Strong communication and customer service skills
- Knowledge of automotive systems and repairs
- Ability to work in a fast-paced environment
- Attention to detail and strong organizational skills
