Service Advisor at Crain Hyundai of Bentonville

Location: 3000 SE Moberly Ln, Bentonville, AR, 72712

Job Description:

We are currently seeking a Service Advisor to join our team at Crain Hyundai of Bentonville. The Service Advisor will be responsible for providing excellent customer service and acting as a liaison between customers and our service technicians. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering top-notch service to our customers.

Key Responsibilities:

• Assist customers with scheduling service appointments and vehicle drop-offs
• Provide accurate estimates for service repairs and maintenance
• Communicate with customers throughout the service process, keeping them informed of any changes or delays
• Upsell additional services or products as needed
• Ensure customer satisfaction by addressing any concerns or issues in a timely and professional manner

Skills and Qualifications:

• Previous experience as a Service Advisor or Service Consultant
• Strong customer service and communication skills
• Knowledge of automotive service and repair processes
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy