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Service Advisor

Crain Automotive
Bentonville, AR Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 5/22/2025

Service Advisor at Crain Hyundai of Bentonville

Location: 3000 SE Moberly Ln, Bentonville, AR, 72712

Job Description:

We are currently seeking a Service Advisor to join our team at Crain Hyundai of Bentonville. The Service Advisor will be responsible for providing excellent customer service and acting as a liaison between customers and our service technicians. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering top-notch service to our customers.

Key Responsibilities:

  • Assist customers with scheduling service appointments and vehicle drop-offs
  • Provide accurate estimates for service repairs and maintenance
  • Communicate with customers throughout the service process, keeping them informed of any changes or delays
  • Upsell additional services or products as needed
  • Ensure customer satisfaction by addressing any concerns or issues in a timely and professional manner

Skills and Qualifications:

  • Previous experience as a Service Advisor or Service Consultant
  • Strong customer service and communication skills
  • Knowledge of automotive service and repair processes
  • Ability to multitask and prioritize in a fast-paced environment
  • Attention to detail and accuracy

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