Service Advisor

Job Description

We are seeking a highly motivated and customer-oriented Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service, scheduling service appointments, and communicating with customers about their vehicle's maintenance and repair needs. The ideal candidate will have strong communication skills, a passion for customer service, and a background in automotive service.

Responsibilities

• Assist customers with scheduling service appointments
• Communicate with customers about their vehicle's maintenance and repair needs
• Provide accurate estimates for service and repair work
• Coordinate with technicians to ensure timely completion of service appointments
• Follow up with customers to ensure satisfaction with service

Skills

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Knowledge of automotive service and repair processes
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy