What are the responsibilities and job description for the service writer position at Crain Automotive?
Service Writer at Crain Hyundai of Fort Smith
Location: 3600 S Zero St, Fort Smith, AR, 72908
Job Description:
Crain Hyundai of Fort Smith is seeking a Service Writer to join our team. The Service Writer will be responsible for greeting customers, scheduling service appointments, and communicating with technicians to ensure timely completion of repairs. The ideal candidate will have excellent customer service skills, strong communication abilities, and a passion for the automotive industry.
Responsibilities:
- Greet customers and determine their service needs
- Schedule service appointments and follow up with customers
- Communicate with technicians to ensure accurate diagnosis and repair of vehicles
- Provide estimates for repairs and obtain customer approval
- Maintain accurate records of service orders and invoices
Requirements:
- Previous experience in a service writer or customer service role
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs
- Ability to multitask and prioritize in a fast-paced environment
- High school diploma or equivalent
