What are the responsibilities and job description for the Regional Vice President, General Management position at Crane 1 Services?
Reports To: Chief Operating Officer
The Regional Vice President, General Management (RVP, GM) is responsible for overseeing and managing the operations of multiple branches within a specific region. The RVP, GM is responsible for safety, sales, and financial performance of the region and in alignment with strategic objectives of the company. The RVP, GM is a member of the Senior Leadership Team (SLT) which serves as an extension of the Executive Leadership Team in developing the strategic direction of the company. Key responsibilities include but are not limited to:
Responsibilities:
· Leadership: Provide leadership, direction, coaching and mentoring to managers and personnel within the region.
· Safety: Ensure all branches comply with company and industry safety procedures. Ensure all branches comply 100% with audit schedules as outlined by the COO and Safety Director.
· Compliance: Ensure all branches comply with all federal, state, and local laws. Comply with all company policies and legal regulations.
· Drive Sales: Using a normal operating cadence and follow up, drive sales growth within the region. Assist in development of cross regional key account development and service delivery.
· Oversee Operations: Ensure that the operations of all branches align with standard operating procedures and Leader Standard Work (LSW).
· Continuous Improvement: Analyze processes to identify inefficiencies and devise strategies to improve operational processes and modify SOPs.
· Drive Strategic Initiatives: Once decided upon by the ELT, execute on key strategic initiatives to deliver expected results on time and within budget.
· Implement Strategies: Develop and implement new operational strategies to enhance efficiency and performance.
· Financial Performance: Develop and manage operational budgets for the region. Implement mitigation plans to ensure financial performance is delivered by each branch on a monthly basis.
· Personnel Management: Working in conjunction with human resources, develop succession planning within the branch and region. Working with the branch managers, identify training needs of the indirect personnel in the branches. Drive compliance with the execution of the CraneCraft apprenticeship program with technicians.
· Staff Development: Oversee the hiring, training, and development of staff within the region.
· Performance Monitoring: Monitor performance and report on operational metrics.
o KPIs include:
o Safety Skills compliance, Safety Audit compliance,
o Sales Orders, Revenue, Gross Profit to plan.
o Indirect and Direct employee turnover rate <15%.
o Inspection schedule compliance
o Inspection spin rate
o Backlog Growth – minimum 3-month backlog/branch
o Operating Working Capital
Requirements:
- Leadership: Demonstrated leadership capabilities, an ability to inspire, coach, and grow a diverse team and attract talent to the company.
- Skills: Strong operational, financial, and analytical acumen; excellent people management and leadership skills; strong problem-solving skills.
Experience:
o 5 years leadership in a heavy equipment industry with distributed branch operations.
o Experience leading multi-location sales and operations personnel.
o Prefer, 10 years of operations management experience in the overhead crane industry.
o Prefer minimum of 3 years in sales or sales management role
· Education: Bachelor’s degree in business administration or a related field.
· Expected travel: 50% - 70%
Disclaimer This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required and the responsibilities of the position may change.
