What are the responsibilities and job description for the Service Engineer position at Crane Engineering Sales Inc?
Service Engineer Role
At Crane Engineering Sales Inc., we are seeking a Service Engineer to join our team. As a Service Engineer, you will be responsible for providing comprehensive sales support and technical expertise related to Crane products and services.
Main Responsibilities:
• Develop and maintain product and application knowledge necessary to service internal and external customers within assigned market.
• Provide support to Crane customers and team members using technical expertise.
• Manage all assigned internal and external service projects regarding scope, schedule, and budget.
• Review inspection reports findings and utilize technical knowledge to identify causes of failure.
• Identify alternate repair options if necessary and propose process or material improvements to eliminate future failures.
• Collaborate with third-party contractors when needed to ensure project success.
• Develop a detailed project plan and track progress throughout.
• Request quotations from vendors, both represented and not.
• Provide accurate, high-quality quotations, and verify contractual obligations.
• Monitor market conditions, product innovations and competitors' products, prices and sales.
• Demonstrate strategy in margin growth through obtaining discounts and inventory decision-making.
Requirements:
• Associate's degree in Engineering or related field preferred.
• Must be mechanically adept.
• Ability to interact professionally via all means of communication and with all audiences.
• Ability to multi-task in a fast-paced environment.
• Strong customer service, time management and forward thinking skills.
• Strong written and verbal communication skills.
Company Culture:
We are a family-oriented company based on the Midwest and East coast. Our mission is to help customers succeed by instilling a culture that encourages new ideas, promotes experimentation, and inspires innovation. We recognize our team members for creating 'WOW' customer experiences.
At Crane Engineering Sales Inc., we are seeking a Service Engineer to join our team. As a Service Engineer, you will be responsible for providing comprehensive sales support and technical expertise related to Crane products and services.
Main Responsibilities:
• Develop and maintain product and application knowledge necessary to service internal and external customers within assigned market.
• Provide support to Crane customers and team members using technical expertise.
• Manage all assigned internal and external service projects regarding scope, schedule, and budget.
• Review inspection reports findings and utilize technical knowledge to identify causes of failure.
• Identify alternate repair options if necessary and propose process or material improvements to eliminate future failures.
• Collaborate with third-party contractors when needed to ensure project success.
• Develop a detailed project plan and track progress throughout.
• Request quotations from vendors, both represented and not.
• Provide accurate, high-quality quotations, and verify contractual obligations.
• Monitor market conditions, product innovations and competitors' products, prices and sales.
• Demonstrate strategy in margin growth through obtaining discounts and inventory decision-making.
Requirements:
• Associate's degree in Engineering or related field preferred.
• Must be mechanically adept.
• Ability to interact professionally via all means of communication and with all audiences.
• Ability to multi-task in a fast-paced environment.
• Strong customer service, time management and forward thinking skills.
• Strong written and verbal communication skills.
Company Culture:
We are a family-oriented company based on the Midwest and East coast. Our mission is to help customers succeed by instilling a culture that encourages new ideas, promotes experimentation, and inspires innovation. We recognize our team members for creating 'WOW' customer experiences.
