What are the responsibilities and job description for the Field Service Technician I position at Crane Payment Innovations?
CPI makes the technology that powers your everyday life. If you've ever used a self-checkout, played the slots at a casino, gotten a drink from a vending machine, or paid to park your car, you've probably done so with the aid of one of the 10 million devices installed by CPI. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business-management software. Our technology powers more than 4 billion transactions every week - and we want you to be a part of it.
Payment technology is constantly evolving, and our associates are up for the challenge. We pride ourselves in our ability to deliver excellent service and support for our vast existing field base, while pushing the envelope of innovation to design and deliver new solutions that reflect the modern payment landscape.
At CPI you will become a valuable part of our culture of inclusion and collaboration, working in partnership with more than 3,000 global associates supporting 110 countries and currencies.
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
If you are interested in making a global impact, we are looking for a full-time Field Service Technician to join us in our Tampa, FL location.
About the role :
The basic purpose for this position is responsibility for servicing, fixing, upgrading and performing preventative maintenance on coin & currency equipment, ATM's, software and specialized office products located at client sites in Tampa and the surrounding area. The individual will work in coordination with sales and service at their branch.
Why work with us :
With a 160-year history of innovation and growth, more than 3,000 patents, and an unmatched commitment to success, you are joining a company that has shaped the global landscape of technology. At CPI, you will become a valuable part of an inclusive culture of collaboration and innovation, all while directly impacting global payment solutions. Come see your ideas make change.
Responsibilities and Duties :
- Service, upgrade and perform preventative maintenance on company equipment
- Travel by vehicle on a daily basis to client sites
- Work with branch employees to satisfy client needs
- Address customer service requests within the specified contract response time
- Extended Hours Coverage periods and 'On-Call' duty where applicable
- Safeguard and Maintain a balanced vehicle stock parts inventory
- Upkeep and cleanliness of company issued vehicle including scheduled service intervals
- Safeguarding of any company issued assets including tablet computer and mobile phone
- All other duties as required
Job Requirements :
Qualifications and Required Skills :
Key Attributes for Success :
