Director Strategic Account Operations - Energy

ESSENTIAL JOB FUNCTIONS

Communication

• Liaising with vendors building day-to-day and strategic operational relationships and setting and carrying out account growth and retention strategies
• Synchronizing support across the globe with relevant stakeholders and assuming accountability for results
• Internal and external business reviews on a regular schedule to be shared collaboratively with team members in each region and with Executive Sponsors.
• Partners with and coordinates internal company resources to achieve business objectives, maintain account satisfaction, and ensure that the company's specialty services support client needs while achieving acceptable margins
• Provides strategic direction, support and coaching to team members
• Works to develop employees’ skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues
• Manages a high caliber team of employees
• Engages in all strategic RFQ opportunities
• Ensures ISO Compliant corrective process being administrated timely and thoroughly from point of defect awareness through corrective action implementation and completion
• Client facing role

Financial

• Ensures consistency of the process and our performance so company has a scalable operation to grow on
• Manages cost and revenue to ensure proper yield so (Earnings before Interest, Depreciation, Taxes and Amortization) EBIDTA targets are achieved for the assigned account(s)
• Ensures global compliance on collections process to invoice properly and bill and collect timely
• Maintains AR below percentage in accordance with company goal
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

• Attendance and presence at work-site is an expectation
• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

OTHER SKILLS AND ABILITIES

• Excellent written and verbal communication skills
• Demonstrates effective negotiation and closing techniques
• Excellent organization and problem solving skills
• Functions well both independently and in a team setting
• Proficient in both Excel and Microsoft Word

EDUCATION AND EXPERIENCE

• High School Degree or GED required.
• Bachelor's Degree preferred
• 5 - 7 years of related experience
• 3 – 5 years of industry experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)