What are the responsibilities and job description for the Billing Specialist position at Cranemasters?
Basic Function:
Responsible for timely, accurate and complete recording of customer billing.
Includes billing for job cost, time and material, contract and emergency services.
Responsibilities
Essential Functions:
- Compiles job cost data from source documents in order to produce accurate invoices. Analyzes and verifies the data, seeks out any missing data from the appropriate department/division. Submits invoices to appropriate division manager, department head or director for review and finalization. Follows-up as needed to meet deadlines. Enters accurate data into Timberline or other system/program as needed.
- Collaborate and communicate with all levels within the company, to compile the data required to record customer billing.
- Ability to multitask and follow up on billing data requests as needed, ensuring all job-related costs are fully accounted for and billed appropriately and timely.
- Act as single point of contact for internal and external customers in order to complete billing process.
- Provide a high level of customer service to both internal and external customers by prompt and thorough attention to details.
- Answer questions, resolve potential issues, make adjustments and communicates in such a manner as to keep divisions/departments informed of billing in-process.
- Document, communicate, and pass along information related to accomplishment of field activities that have the potential to impact billing.
- Proactive in seeking information, develops knowledge of the company work to more thoroughly understand the billing process and ensure accuracy of final customer invoice.
- Utilize and accurately interpret source documents, including customer contracts that can have a direct impact on producing timely and accurate invoices.
- Responsible for accomplishment of month-end closing assignments.
- Follows established processes for import/export of data from various systems/ programs.
- Ability to learn and effectively use the different modules in Timberline essential for processing invoices.
- Other duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
- Accounting clerk experience preferred
- Strong computer skills including proficiency with Microsoft Office.
- Ability to learn and use specialty software including Timberline and ViewPoint.
- Strong data entry skills required
- Ability to develop knowledge of the business operations and equipment.
- Very strong organization skills required
- Very strong communication skills required
- Strong problem-solving skills required
- Strong attention to detail required
- Must be able to collaborate effectively with overall team
- Ability to gather, organize, and analyze data in order to accomplish job assignments.
- Ability to project a professional image in order to establish and maintain effective working relationships with internal and external customers.
- Ability to read, write and speak English.
Physical Demands:
- Ability to answer phones in order to assist customers billing inquiries.
- Ability to utilize office equipment and lift/carry items typically associated with office environment in order to achieve task completion.
Required Certifications and Licenses:
- Valid Driver’s License.
- Three years demonstrated experience in job cost billing or an equivalent combination of education and experience.
