Front Desk Receptionist / Patient Care Coordinator

About Us
Cranial Kids / Mosaic Orthotics is a specialized pediatric orthotics clinic deidcated to providing exceptional care to young patients. We are seeeking a compassionate front office receptionist/ patient care coordinator to join our team.

Job Summary

The Front Office Patient Care Coordinator is essential to delivering a positive patient experience from the start. This part-time role involves a variety of responsibilities, including patient scheduling, insurance verification, and providing outstanding customer service.

Responsibilities
- Greet patients and visitors with a warm and friendly manner.
- Answer and direct phone calls with professionalism and courtesy
- Schedule and confirm appointments ensuring efficient clinic flow.
- Verify insurance coverage and benefits.
- Collect and process patients payments and co-pays.
- Communicate with other office staff and clinical team

- Be respectful and get along positively with others to manitain excellent office culture.
- Maintain organized patient files and records

- Assist with general office tasks and cleaning as needed.

Experience
- High School Diploma or equivalent.

- Prior experience in a healthcare setting is a plus.
- Proficiency in computerized systems for scheduling and billing
- Strong phone etiquette skills, both verbal and written, with the ability to effectively interact with patients/caregivers, referral sources and staff members.
- Excellent organizational and time management abilities.
- Ability to multitask and prioritize tasks effectively.

- A genuine passion for treating children and their families well.

- Reliable transportation. This is an in-person, in-office position on west side of Colroado Springs.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• Flextime
• On-the-job training

Schedule:

• Choose your own hours
• Monday to Friday
• No nights
• No weekends

Work Location: In person

Salary : $16 - $19