Tasting Room Manager

We are looking for an individual who has a strong desire to be part of our team with a passion for not only great beer but cycling as well. We need someone who cares deeply about our patrons and community. We want a self-motivated, hard-working person who will help us develop and expand our taproom sales, while having a great sense of humor, plenty of patience, and a strong work ethic.

Job Description:

• Create and maintain a fun tasting room experience
• Train and manage tap room staff
• Oversee Cost Control and profitability of the taproom: Report Pmix weekly to ownership.
• A strong desire to collaboratively lead the direction of the taproom experience while staying up to date on Market and Industry trends and opportunities.
• Maintain a clean, friendly and welcoming environment for all guests at all times.
• Communicate beer and merchandise needs for inventory
• Ensure proper tracking of Keg and Cases moved to the taproom
• Update POS System (TOAST) with new products and inventory management
• Manage staff schedule and time off requests
• Coordinate events in the taproom
• Maintain a beer server training program and lead all Day One on boarding trainings for new hires
• Engage customers, make sales, and answer questions
• Work with the owners and marketing department to properly market the taproom
• Open and close cash drawers and POS shifts
• Liaison with Cycling Team
• Other duties as assigned

Critical Skills:

• Comfortable being around beer and people who like to drink beer.
• Being able to drink beer legally.
• Having a passion for craft beer and enjoying talking about it.

Kob Requirements:

• Available to work full -time (40 hrs / week), including nights and weekends
• Prior bar / restaurant management experience
• Prior taproom / bartending experience
• Knowledge of craft beer, including basic understanding of beer production (Cicerone Beer Server or similar certification preferred)
• Excellent communication and organizational skills
• Exceptional customer service skills
• Attention to detail and ability to multi-task
• Ability to anticipate and proactively address problems in a fast -paced environment
• Demonstrated leadership
• Positive attitude and ability to work with a diverse set of people
• Basic familiarity with tablet-based POS systems (TOAST), Inventory Management software (Ekos) and other web-based / MS Office software
• Aptitude for and desire to learn the mechanical workings of taproom equipment in order to address problems quickly and efficiently
• Grace under pressure

Working conditions:

This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with happy, as well as, challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).

Physical requirements:

The Taproom Manager will likely be required to stand and walk for extended periods of time when overseeing taproom operations and/or serving as alternate beer tender. S/He may also be required to lift boxes 35 -50 lbs and move empty / full kegs with the help of a dolly.