What are the responsibilities and job description for the Field Service Technician position at Crary Industries?
We are seeking a Service Technician to join our team at Lockwood - North Valley Equipment in Grafton, ND.
The role of Service Technician at Lockwood is to drive service success that improves customer satisfaction by performing high quality service work in a timely manner. We are seeking a motivated Service Technician to provide technical, efficient and reliable service and repair to potato equipment, both in the field and at the service location.
Key Activities / Responsibilities :
- Provide service and customer support during field visits or dispatches
- Inspect, diagnose, repair and service mechanical, electrical and electronic systems and components
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations / briefings
- Build positive relationships with customers
- Perform major repair and replacement of mechanical units
Job Experience : Proven field service experience with agricultural equipment
Skills Required :
Physical Demands :
Education (technical and / or commercial) :
Job Type : Full-time.
Competitive benefits and compensation.
For more information or to apply visit https : / / craryindustries.com / jobs / , email hr@crary.com or text 701-499-5922.
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