What are the responsibilities and job description for the Body Shop Estimator position at Crash Champions Collision Repair Team?
Job Overview
We are seeking a detail-oriented and customer-focused Body Shop Estimator to join our team. In this role, you will be responsible for assessing vehicle damage, preparing estimates for repairs, and providing exceptional customer service throughout the repair process. The ideal candidate will possess a strong background in automotive service and sales, with expertise in auto estimating.
Responsibilities
- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
- Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
Experience
- Customer Service Skills
- Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast paced environments
- Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Work Days:
- Rotating weekends
Application Question(s):
- What estimating systems do you have experience in?
- Our advisors are paid a base with monthly bonus opportunities, what volume of sales is comfortable range for you?
Experience:
- Collision Estimating: 2 years (Required)
Work Location: In person
Salary : $20 - $30
