What are the responsibilities and job description for the Parts Manager position at Crash Champions?
Champions Do More
At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit
Responsibilities
- Manage and complete all parts ordering : Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as needed; Partner with Repair Planners to ensure parts accuracy
- Monitor deliveries : Regularly track parts status and communicate with vendor on parts status as needed; Update Repair Planner accordingly
- Receive and check in parts : Receive and mirror match delivered parts to repair orders and ensure all parts are placed and accounted for on the parts cart
- Inspect delivered parts for quality : Inspect parts for damage upon delivery within two hours of expected drop off
- Return incorrect parts : Return incorrect parts immediately to the vendor
- Drive parts related KPIs : Monitor parts margin, pending credits, shop consumables inventory and Material spend; Communicate to General Manager as needed to discuss optimization
- Coordinate parts invoicing : Ensure parts invoices are posted daily in Service King's estimating platform - make corrections as necessary
- Support Body Technicians with parts knowledge : Supply reference materials to Technicians to ensure proper parts usage as needed; Keep up on laws and regulations of parts installation
- Lead Parts Team (if applicable) : Serve as a mentor and direct the activities of the Parts Assistant
Qualifications
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates :
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Location US-MD-Gaithersburg
ID 2025-11227
Category Parts
Position Type Regular Full-Time
Prioritization Tier 1 - Priority
Remote No
