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Transportation Management System Super User

Crate and Barrel
Crate and Barrel Salary
Northbrook, IL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too . We’re looking for a driven professional with an inclusive mindset to join our team as a TMS Super User.

We are seeking a TMS Super User to spearhead the successful implementation and optimization of our Transportation Management System (TMS). In this critical role, you will serve as the primary liaison between implementation teams, end users, and leadership, ensuring the system meets business needs and drives operational efficiency.

Initially , you will focus on configuring the system, conducting user acceptance testing, and provide hands-on training and support to ensure a smooth rollout. Ultimately , you will become the TMS expert, drive ongoing optimization and improvement, provide support and maximize its impact on transportation performance and strategic goals.

This role offers the opportunity to shape a core system that will drive our supply chain success and operational excellence.

  • This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays
  • This role is an Individual Contributor position

A day in the life as a TMS Super User

  • Configure and customize the TMS to align with business and operational needs
  • Leverage expertise to manage the strategy and parameter files setup. Including the setup of Freight Pay and Audit processes
  • Lead User Acceptance Testing (UAT) and system validation to ensure functionality and performance
  • Develop and maintain comprehensive TMS documentation, including user manuals, training materials, and process flows
  • Generate weekly and monthly reports on key transportation metrics such as on-time delivery, freight costs, and carrier performance
  • What you'll bring to the table...

  • Experienced in configuring and implementing TMS platforms, with specific expertise in Blue Yonder
  • Proven experience of transportation operations modes, routing, Freight Audit & Payment and carrier management
  • Understanding of system integrations (TMS, ERP, WMS) and data flows (API, EDI)
  • Experience in process improvement and continuous optimization (Lean, Six Sigma)
  • Excellent communication and training abilities for technical and non-technical users
  • Proficiency in project management methodologies and tools
  • We’d love to hear from you if you have…

  • Bachelor’s degree in Supply Chain Management, Logistics, Information Systems, or a related field
  • 5 years of experience in supply chain, logistics, or TMS-related roles
  • TMS platform certification or advanced system training preferred
  • APICS / ASCM CPIM or CSCP certification preferred
  • Project Management Professional (PMP) certification preferred
  • li-onsite

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