What are the responsibilities and job description for the Barista/Team Member position at Crave Bakery and Coffee Bar?
**Hourly Pay Tips = Average $15-$20 per hour**
We are seeking motivated, service-oriented, and cheerful front staff with the ability to observe and act to join our fantastic team serving up from-scratch bakery treats and amazing coffee! The position involves working in a fast-paced environment, especially during busy holidays and weekends, so flexibility and the ability to compartmentalize and complete tasks efficiently is essential.
As a Barista, you will be the face of our cafe shop, responsible for creating a welcoming atmosphere and delivering exceptional customer service. Your primary role will involve preparing and serving delicious coffee beverages, along with food items, while ensuring a clean and organized workspace. You will engage with customers, be attentive, take their orders, and provide recommendations to enhance their experience.
Daily hours of operation 7:00am- 9:00pm . ***Weekend availability is a priority***
Looking to fill Morning, Afternoon and Evening Shifts
If you're passionate about providing great service, have common sense and can thrive in a busy setting, we'd love to hear from you!
We are looking for a Barista/Ice Cream Server to prepare and serve hot and cold beverages, including various types of coffee, tea, smoothies and Milkshakes. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.
To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts and holidays. Ultimately, you’ll ensure an excellent drinking experience for our guests.
Note: this position’s compensation includes hourly pay and split tips.
Responsibilities
- Requirements:
- Previous barista experience is required for front staff
- Excellent customer service skills and common sense for front staff
- Ability to work as part of a team
- Strong communication skills
- Positive attitude and a willingness to learn
- Greet customers as they enter make them feel good welcomed, while anticipating their needs.
- Provide warm, knowledgeable service and helpful guidance to reassure guest they made the right choice to visit us!
- Give customers drink menus and answer their questions regarding ingredients
- Assist customers by taking orders paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios), answering questions about menu items, and providing recommendations.
- Prepare beverages following recipes
- Serve beverages, ice cream, milk shakes and prepared food, like cookies, pastries, cupcakes and muffins
- Receive and process payments (cash and credit cards)
- Uses checklists to insure that operational and cleaning standards are being met.
- Check if brewing equipment operates properly and report any maintenance needs
- Follow health and safety regulations in food preparation and handling.
- Perform any general cleaning tasks using approved brand cleaning products as assigned by manager to adhere to health standards.
- Completes all assigned side work to include replenishing condiments and restocking stands.
- Perform other duties as requested, such as answering telephones and handle special guest requests, and greet guests according to our guidelines.
- Communicate customer feedback to managers and recommend new menu items
- Keep the front of the house clean and orderly.
- Support BOH staff when necessary or slow.
- Attend required meetings
Skills
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Additional
Will train the right person.
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $15 - $20