What are the responsibilities and job description for the Library Circulation Assistant position at Craven Community College?
Salary : $31,800.00 - $33,800.00 Annually
Location : New Bern, NC
Job Type : Full-Time
Job Number : 2025-00016
Division : Instruction
Department : Teaching and Learning
Opening Date : 02 / 07 / 2025
Closing Date : 2 / 28 / 2025 5 : 00 PM Eastern
Occupational Summary
The Library Circulation Assistant is responsible for providing administrative and operational support at the library's information desk. This position performs a full range of library duties including circulating and organizing materials, providing information and assistance to patrons, and serving as the first line of library communication for phone, virtual, and walk-in support.
Essential Duties & Responsibilities
- Provides excellent customer service and assistance to internal and external patrons through walk-in, telephone and virtual support
- Performs opening duties for the department; may occasionally perform closing duties
- Provides general clerical support to the department; sorts and distributes mail, prepares a variety of reports, monitors and updates library reservation calendars
- Performs library duties at the information desk including circulating materials, registering and maintaining accounts, answering patron questions, and shelving materials
- Creates and rotates displays, flyers, and information promoting library services
- Serves as the Interlibrary Loan (ILL) contact; processes requests, updates records; communicates with patrons and libraries regarding all ILL matters
- Maintains accurate records of overdue materials, fines and fees; corresponds with patrons to resolve issues; flags delinquent user records in the College's records management system
- Conducts library tours to showcase library services and facilities
- Processes library fines and fees; receipts money daily
- Regularly records and submits desk and circulation statistics for the department
- Maintains supply inventory and performs requisition requests to order supplies and other library materials
- Participates in the coordination and completion of special projects and events in support of the library
- Participates in appropriate committees and task forces as assigned
- Performs other job-related duties and projects as assigned in support of the College's mission, core values and goals
Minimum Qualifications
Associate's degree from a regionally accredited institution of higher learning.
One (1) year full-time professional work experience in customer service.
Preferred :
Bachelor's degree in library / information science, liberal arts or related field from a regionally accredited institution of higher learning.
Academic library experience.
Knowledge, Skills and Abilities
Knowledge
Skills
Abilities
Craven Community College offers a comprehensive benefit package to full-time employees including medical insurance, participation in the North Carolina State Retirement System, leave, paid holidays, dental, vision, Flexible Spending Account and various other benefits.
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Salary : $31,800 - $33,800
