What are the responsibilities and job description for the Transportation Dispatcher position at Craven County?
JOB
Performs dispatching work involving the scheduling of transportation for clients, assignment of routes to vehicles and drivers, and other clerical work as needed with the Transportation Department – Craven Area Rural Transit System (CARTS).
EXAMPLE OF DUTIES
This employee coordinates the vehicle driving and related functions for the transportation department. Primary duties include scheduling trips, assigning routes to vehicles and drivers, dispatching drivers, preparing and maintaining reports, and taking and coordinating requests for transportation services from eligible clients, participating human service agencies, and members of the general public. The employee provides information on transportation procedures and handles other clerical duties as assigned by the Transportation Director. Must possess excellent customer service skills. May be required to serve during times of disaster.
SUPPLEMENTAL INFORMATION
The Transportation Dispatcher is required to assist with on call responsibilities. This position is subject to drug and alcohol pre-employment, random, reasonable suspicion, and post-accident testing.
Performs dispatching work involving the scheduling of transportation for clients, assignment of routes to vehicles and drivers, and other clerical work as needed with the Transportation Department – Craven Area Rural Transit System (CARTS).
EXAMPLE OF DUTIES
This employee coordinates the vehicle driving and related functions for the transportation department. Primary duties include scheduling trips, assigning routes to vehicles and drivers, dispatching drivers, preparing and maintaining reports, and taking and coordinating requests for transportation services from eligible clients, participating human service agencies, and members of the general public. The employee provides information on transportation procedures and handles other clerical duties as assigned by the Transportation Director. Must possess excellent customer service skills. May be required to serve during times of disaster.
SUPPLEMENTAL INFORMATION
The Transportation Dispatcher is required to assist with on call responsibilities. This position is subject to drug and alcohol pre-employment, random, reasonable suspicion, and post-accident testing.